At Wyat Gear, we are committed to delivering your photography gear safely and on time, no matter where you are in the world. Please review our shipping policy before placing an order.
1. Shipping Destinations
Wyat Gear ships worldwide. We serve customers across all major countries and regions. If your country is not listed at checkout, please contact us at [email protected] for assistance.
2. Payment Method
We offer Cash on Delivery (COD) as the only payment method. Payment must be made in full when the product is delivered to your address.
3. Shipping Timeframes
Estimated delivery times:
- Domestic Orders: 3–7 business days
- International Orders: 7–20 business days
Delivery times may vary depending on your location, customs processing, and courier availability. Public holidays and unforeseen delays may extend shipping times.
4. Order Processing Time
- Orders are typically processed within 1–3 business days after placement.
- Orders placed on weekends or holidays will be processed on the next business day.
5. Shipping Confirmation and Tracking
Once your order has been shipped:
- You will receive a confirmation email with tracking details (if available in your region).
- In certain regions, tracking may not be available for COD shipments.
6. Shipping Charges
Shipping fees are calculated at checkout based on your location and order weight.
- Some regions may be eligible for free shipping promotions, which will be indicated at checkout.
7. Customs, Duties & Taxes
- For international shipments, customs duties or import taxes may apply.
- These charges are the responsibility of the customer and vary by country.
- Wyat Gear is not responsible for delays or additional charges due to customs clearance.
8. Delivery Attempts
- The courier will attempt delivery at the provided address.
- If the recipient is unavailable, the courier may retry, return the package, or hold it at a pickup point, depending on local policies.
- Failure to accept delivery may result in order cancellation and potential shipping fee deductions.
9. Damaged or Missing Items
If your package arrives damaged or with missing items:
- Contact us within 48 hours at [email protected]
- Include your order number, photos of the package, and a description of the issue
- We will investigate and resolve your case promptly
10. Address Accuracy
Please ensure all shipping details are correct at checkout.
- Wyat Gear is not responsible for failed deliveries due to incorrect or incomplete addresses.
11. Policy Changes
We reserve the right to update or change our Shipping Policy at any time. Updates will be posted on this page with the revised date.
Contact Us
For questions or support related to shipping, reach out to:
Email: [email protected]